Our remote support tool allows us to remotely troubleshoot your system. All you have to do is click on our name and your desktop will be available for us to interact with and we can get you fixed up. Works great for emergencies, quick questions, or walk-thrus to review how to accomplish an IT task.

How to let us control your Windows desktop remotely

1. Click here and when prompted, select "Run" and possibly a second "Run" (if you have Windows XP SP2)
2. In this window, double-click the support person's name as instructed by the technician

How to let us control your Mac desktop remotely

1. Click here Save or Open the DMG file
2. Copy Gitso to the Applications folder
3. Open Gitso
4. In this window, type in address as instructed by the technician