SimpleHelp remote support for Android & iOS devices

Last Updated: September 19th, 2024/Published On: September 9th, 2024/By /Views: 648/

Android

1 – Open Play Store, search for SimpleHelp Remote Support and press Install 

2 – Choose CONTINUE to get started

3 – Choose START SUPPORT SESSION

4 – Choose ENTER SERVER ADDRESS

5 – Enter help.rmtt.com and choose START SUPPORT SESSION

6 – Choose CONNECT

7 – Choose ACCEPT DISCLAIMER

8 – Enter Name & Company Name and choose ENTER SUPPORT QUEUE

9 – Click the three dots in the lower left hand corner of the screen and choose Enable screen sharing

10 – Confirm by choosing Start now

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