We would like to make sure all of us are on the same page regarding a few general topics.  For us to get a better sense of your approach to these different situations, please answer the questions below.  (Pro Tip : Bullet point answers are totally appropriate here.)”

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In the past 7 years, how many Active Directory server migrations have you led?
A new client is finishing construction on a new office and RMTT has completed the network cabling infrastructure. You are tasked with leading the IT Hardware Implementation, consisting of network hardware, new sever, and 12 new computers. Other technicians are available to help, but you will lead the installation and give direction to the other members of the team until the project is completed. Please tell us your previous, or related experience with this situation and how comfortable you would be if put in this scenario soon after being hired.
How does the following sample work week sound to you?
Day 1: AM: scheduled onsite visit for routine maintenance checks at a small start up. midday: dental office that needs help with a sensor that won't connect. PM: Install a new laptop that has arrived for a non-profit customer.
Day 2: AM: start the day at home office catching up on emails before 10:00 scheduled onsite at a charter school to ensure student testing environment is ready. PM: monthly team meeting with your peers and team lead, work related agenda first, then axe throwing.
Day 3: AM: your regularly scheduled routine maintenace visit is rescheduled to next week, instead swing by a financial services company to install a new UPS to replace a failed unit. PM: meet with new customer we've signed to begin onboarding process.
Day 4-5: server migration project to replace a near End Of Life Active Directory server and 3 older workstations.
You are at a client and stuck working on an urgent issue with them. You know your next appointment is scheduled before you will be able to wrap up at your current visit and get to your next appointment. What do you do?
A customer has ordered a new laptop to replace an aging one. What steps do you take to get the new laptop ready and ensure the user has access to everything they had before?
You've been sent to a client to setup a new printer, which you've completed. What else do you do before you leave the client site?
Your customer is going on a trip and is concerned about security. How do you ensure they are protected in case of theft or loss? How do you explain what you've implemented to the customer?
A customer calls and says that a few people in the office are receiving emails that look to be from their CEO asking for gift cards. What steps do you take to mitigate this issue right now and in the future?
One of your dental clients calls in wanting to update their dental software to the next major version that just released this week. How would you handle this type of request?
A user is on the internet through wifi but unable to access the mapped drives to the local server - what is the first thing you check?
Task is to perform a routine maintenance check on an office with 1 Windows Server and 15 workstations to ensure everything is in good shape. What are the top 5 most important tasks you peform during this maintenance?
You are assisting a small non-profit organization that operates on an aging on-premise Windows Server 2012, which provides critical file, network, authentication and VPN access for remote employees. They use Microsoft 365 for email and business applications. Recently, the server has begun to fail, causing significant disruptions in file access and VPN connectivity. After hours of troubleshooting, you find that the server has a failing RAID controller, although they do have current backups. The organization urgently needs to stabilize file access and VPN functionality to support their remote workforce, while also seeking a long-term solution for their infrastructure. What steps do you take to quickly resolve their immediate issues and plan for a reliable upgrade?
As a systems administrator, you are tasked with migrating the organization's on-premises file server to a Microsoft cloud-based solution. The project has a tight deadline due to an upcoming audit, and you must ensure minimal disruption to user access during the transition. Describe your approach to managing this project, including how you would plan the migration, communicate with stakeholders, handle potential risks, and ensure a smooth transition. What tools or methodologies would you use to keep the project on track?